BM CertificationAbout us
Feedback and complaints

Feedback and complaints

Your feedback is important to BM Certification as it allows us to improve the quality of our service. To submit your feedback, complaint, or appeal to BM Certification, please prepare it in accordance with the BM Certification Complaints Process guidelines.




Feedback and complaints

BM Certification Feedback, complaint and appeal process

Please choose the most convenient way when submitting a review, complaint, or appeal:

By phone: +371 67772135;

By e-mail:;

By post:
BM Certification, SIA
Jūrkalnes iela 15,
Rīga, LV – 1046,

Please provide a clear description of your complaint, objective evidence to support each element or aspect of the complaint, and the name and contact information of the person submitting the complaint.

All complaints received by BM Certification are acknowledged, investigated, and followed-up on.

For more information on the Complaints process, please refer to:


All information you provide is used to improve BM Certification services, as well as to conduct further research to prevent problems that have arisen. BM Certification processes your personal data and information in accordance with GDPR requirements.

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By what standard do you want to certify your company?

Quality, environment, occupational health and safety
Information and data security
Food safety certification
Climate safety
Supply chain certification
Construction product certification
Certification of wooden house construction sets
EU Timber Regulation (EUTR)

Please describe what the company does and which processes and / or products / services you want to certify.

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